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Friends & Family Test Results

elow are our results for the Friends & Family Test, after visiting the surgery we offer patients the opportunity to rate us on how likely they would be to recommend us to their friends & family. This is done via text message and cards that can be filled in at the surgery -

February 2019 

The Numbers

Exlikely93Extremely Likely
likely16Likely
neither4Neither Likely or Unlikely
unlikely4Unlikely
exunlikely7Extremely Unlikely
dontknow0Don't Know

January 2019

Not Recommended(%)
3
Neither/Don't Know(%)
4

Do Recommended(%) 

93

The Numbers

Exlikely117Extremely Likely
likely24Likely
neither6Neither Likely or Unlikely
unlikely2Unlikely
exunlikely2Extremely Unlikely
dontknow0Don't Know

December 2018

Not Recommended(%)
7
Neither/Don't Know(%)
4

Do Recommended(%) 

89

The Numbers

Exlikely79Extremely Likely
likely14Likely
neither4Neither Likely or Unlikely
unlikely1Unlikely
exunlikely6Extremely Unlikely
dontknow1Don't Know

November 2018

Not Recommended(%)
8
Neither/Don't Know(%)
5

Do Recommended(%) 

88

The Numbers

Exlikely86Extremely Likely
likely19Likely
neither5Neither Likely or Unlikely
unlikely2Unlikely
exunlikely7Extremely Unlikely
dontknow1Don't Know

October 2018

Not Recommended(%)
6
Neither/Don't Know(%)
3

Do Recommended(%) 

92

The Numbers

Exlikely116Extremely Likely
likely28Likely
neither3Neither Likely or Unlikely
unlikely2Unlikely
exunlikely7Extremely Unlikely
dontknow1Don't Know

September 2018

Not Recommended(%)
7
Neither/Don't Know(%)
3

Do Recommended(%) 

90

The Numbers

Exlikely94Extremely Likely
likely16Likely
neither2Neither Likely or Unlikely
unlikely0Unlikely
exunlikely8Extremely Unlikely
dontknow2Don't Know

August 2018

Not Recommended(%)
9
Neither/Don't Know(%)
1

Do Recommended(%) 

90

The Numbers

Exlikely86Extremely Likely
likely19Likely
neither1Neither Likely or Unlikely
unlikely3Unlikely
exunlikely8Extremely Unlikely
dontknow0Don't Know

July 2018

Not Recommended(%)
10
Neither/Don't Know(%)
3

Do Recommended(%) 

87

The Numbers

Exlikely92Extremely Likely
likely18Likely
neither4Neither Likely or Unlikely
unlikely4Unlikely
exunlikely8Extremely Unlikely
dontknow0Don't Know

June 2018

Not Recommended(%)
5
Neither/Don't Know(%)
6

Do Recommended(%) 

88

The Numbers

Exlikely79Extremely Likely
likely21Likely
neither6Neither Likely or Unlikely
unlikely0Unlikely
exunlikely6Extremely Unlikely
dontknow1Don't Know

May 2018

Not Recommended(%)
8
Neither/Don't Know(%)
3

Do Recommended(%) 

89

The Numbers

Exlikely113Extremely Likely
likely26Likely
neither4Neither Likely or Unlikely
unlikely0Unlikely
exunlikely3Extremely Unlikely
dontknow0Don't Know

April 2018

Not Recommended(%)
2
Neither/Don't Know(%)
3

Do Recommended(%) 

95

The Numbers

Exlikely113Extremely Likely
likely26Likely
neither4Neither Likely or Unlikely
unlikely0Unlikely
exunlikely3Extremely Unlikely
dontknow0Don't Know

March 2018

Not Recommended(%)
5
Neither/Don't Know(%)
2

Do Recommended(%) 

93

The Numbers

Exlikely107Extremely Likely
likely21Likely
neither3Neither Likely or Unlikely
unlikely0Unlikely
exunlikely7Extremely Unlikely
dontknow0Don't Know

February 2018

Not Recommended(%)
4
Neither/Don't Know(%)
2

Do Recommended(%) 

94

The Numbers

Exlikely114Extremely Likely
likely21Likely
neither3Neither Likely or Unlikely
unlikely5Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

January 2018

Not Recommended(%)
6
Neither/Don't Know(%)
3

Do Recommended(%) 

91

The Numbers

Exlikely104Extremely Likely
likely28Likely
neither5Neither Likely or Unlikely
unlikely1Unlikely
exunlikely7Extremely Unlikely
dontknow0Don't Know

December 2017

Not Recommended(%)
6
Neither/Don't Know(%)
1

Do Recommended(%) 

93

The Numbers

Exlikely90Extremely Likely
likely19Likely
neither1Neither Likely or Unlikely
unlikely5Unlikely
exunlikely2Extremely Unlikely
dontknow0Don't Know

November 2017

Not Recommended(%)
5
Neither/Don't Know(%)
2

Do Recommended(%) 

93

The Numbers

Exlikely97Extremely Likely
likely21Likely
neither2Neither Likely or Unlikely
unlikely2Unlikely
exunlikely4Extremely Unlikely
dontknow1Don't Know

October 2017

Not Recommended(%)
6
Neither/Don't Know(%)
2

Do Recommended(%) 

92

The Numbers

Exlikely127Extremely Likely
likely16Likely
neither2Neither Likely or Unlikely
unlikely4Unlikely
exunlikely5Extremely Unlikely
dontknow1Don't Know

September 2017

Not Recommended(%)
4
Neither/Don't Know(%)
3

Do Recommended(%) 

93

The Numbers

Exlikely113Extremely Likely
likely19Likely
neither1Neither Likely or Unlikely
unlikely0Unlikely
exunlikely6Extremely Unlikely
dontknow3Don't Know

August 2017

Not Recommended(%)
5
Neither/Don't Know(%)
3

Do Recommended(%) 

93

The Numbers

Exlikely114Extremely Likely
likely29Likely
neither2Neither Likely or Unlikely
unlikely4Unlikely
exunlikely3Extremely Unlikely
dontknow2Don't Know

July 2017

Not Recommended(%)
6
Neither/Don't Know(%)
2

Do Recommended(%) 

92

The Numbers

Exlikely108Extremely Likely
likely23Likely
neither0Neither Likely or Unlikely
unlikely1Unlikely
exunlikely8Extremely Unlikely
dontknow3Don't Know

June 2017

Not Recommended(%)
6
Neither/Don't Know(%)
4

Do Recommended(%) 

90

The Numbers

Exlikely94Extremely Likely
likely30Likely
neither2Neither Likely or Unlikely
unlikely2Unlikely
exunlikely6Extremely Unlikely
dontknow4Don't Know

May 2017

Not Recommended(%)
6
Neither/Don't Know(%)
3

Do Recommended(%) 

91

The Numbers

Exlikely92Extremely Likely
likely24Likely
neither3Neither Likely or Unlikely
unlikely3Unlikely
exunlikely4Extremely Unlikely
dontknow1Don't Know

April 2017

Not Recommended(%)
3
Neither/Don't Know(%)
3

Do Recommended(%) 

94

The Numbers

Exlikely82Extremely Likely
likely26Likely
neither3Neither Likely or Unlikely
unlikely2Unlikely
exunlikely1Extremely Unlikely
dontknow1Don't Know

March 2017

Not Recommended(%)
7
Neither/Don't Know(%)
3

Do Recommended(%) 

90

The Numbers

Exlikely91Extremely Likely
likely30Likely
neither3Neither Likely or Unlikely
unlikely0Unlikely
exunlikely9Extremely Unlikely
dontknow1Don't Know

February 2017

Not Recommended(%)
4
Neither/Don't Know(%)
2

Do Recommended(%) 

93

The Numbers

Exlikely107Extremely Likely
likely21Likely
neither3Neither Likely or Unlikely
unlikely2Unlikely
exunlikely4Extremely Unlikely
dontknow0Don't Know

January 2017

Not Recommended(%)
11
Neither/Don't Know(%)
6

Do Recommended(%) 

83

The Numbers

Exlikely60Extremely Likely
likely12Likely
neither2Neither Likely or Unlikely
unlikely4Unlikely
exunlikely6Extremely Unlikely
dontknow3Don't Know

December 2016

Not Recommended(%)
0
Neither/Don't Know(%)
0

Do Recommended(%) 

100

The Numbers

Exlikely29Extremely Likely
likely4Likely
neither0Neither Likely or Unlikely
unlikely0Unlikely
exunlikely0Extremely Unlikely
dontknow0Don't Know

November 2016

Not Recommended(%)
3
Neither/Don't Know(%)
0

Do Recommended(%) 

97

The Numbers

Exlikely25Extremely Likely
likely11Likely
neither0Neither Likely or Unlikely
unlikely0Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

October 2016

Not Recommended(%)
5
Neither/Don't Know(%)
2

Do Recommended(%) 

93

The Numbers

Exlikely33Extremely Likely
likely6Likely
neither1Neither Likely or Unlikely
unlikely1Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

September 2016

Not Recommended(%)
5
Neither/Don't Know(%)
0

Do Recommended(%) 

95

The Numbers

Exlikely36Extremely Likely
likely4Likely
neither0Neither Likely or Unlikely
unlikely0Unlikely
exunlikely2Extremely Unlikely
dontknow0Don't Know

August 2016

Not Recommended(%)
3
Neither/Don't Know(%)
6

Do Recommended(%) 

91

The Numbers

Exlikely24Extremely Likely
likely5Likely
neither1Neither Likely or Unlikely
unlikely1Unlikely
exunlikely0Extremely Unlikely
dontknow1Don't Know

July 2016

Not Recommended(%)
4
Neither/Don't Know(%)
0

Do Recommended(%) 

96

The Numbers

Exlikely40Extremely Likely
likely7Likely
neither0Neither Likely or Unlikely
unlikely1Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

June 2016

Not Recommended(%)
6
Neither/Don't Know(%)
0

Do Recommended(%) 

94

The Numbers

Exlikely29Extremely Likely
likely1Likely
neither0Neither Likely or Unlikely
unlikely0Unlikely
exunlikely2Extremely Unlikely
dontknow0Don't Know

May 2016

Not Recommended(%)
2
Neither/Don't Know(%)
4

Do Recommended(%) 

94

The Numbers

Exlikely36Extremely Likely
likely9Likely
neither2Neither Likely or Unlikely
unlikely0Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

April 2016

Not Recommended(%)
6
Neither/Don't Know(%)
2

Do Recommended(%) 

92

The Numbers

Exlikely37Extremely Likely
likely11Likely
neither1Neither Likely or Unlikely
unlikely0Unlikely
exunlikely3Extremely Unlikely
dontknow0Don't Know

March 2016

Not Recommended(%)
2
Neither/Don't Know(%)
2

Do Recommended(%) 

96

The Numbers

Exlikely41Extremely Likely
likely3Likely
neither1Neither Likely or Unlikely
unlikely1Unlikely
exunlikely0Extremely Unlikely
dontknow0Don't Know

February 2016

Not Recommended(%)
3
Neither/Don't Know(%)
1

Do Recommended(%) 

96

The Numbers

Exlikely54Extremely Likely
likely17Likely
neither1Neither Likely or Unlikely
unlikely1Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

January 2016

Not Recommended(%)
9
Neither/Don't Know(%)
0

Do Recommended(%) 

91

The Numbers

Exlikely33Extremely Likely
likely7Likely
neither0Neither Likely or Unlikely
unlikely0Unlikely
exunlikely4Extremely Unlikely
dontknow0Don't Know

December 2015

Not Recommended(%)
0
Neither/Don't Know(%)
0

Do Recommended(%) 

100

The Numbers

Exlikely39Extremely Likely
likely9Likely
neither0Neither Likely or Unlikely
unlikely0Unlikely
exunlikely0Extremely Unlikely
dontknow0Don't Know

November 2015

Not Recommended
(%)
6
Neither/Don't Know
(%)
2

Do Recommended
(%) 

92

The Numbers

Exlikely59Extremely Likely
likely20Likely
neither2Neither Likely or Unlikely
unlikely2Unlikely
exunlikely3Extremely Unlikely
dontknow0Don't Know

October 2015

Not Recommended
(%)
6
Neither/Don't Know
(%)
3

Do Recommended
(%) 

91

The Numbers

Exlikely53Extremely Likely
likely8Likely
neither2Neither Likely or Unlikely
unlikely1Unlikely
exunlikely3Extremely Unlikely
dontknow0Don't Know

September 2015

Not Recommended
(%)
2
Neither/Don't Know
(%)
3
Recommended
(%)
95

The Numbers

Exlikely48Extremely Likely
likely7Likely
neither2Neither Likely or Unlikely
unlikely0Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

August 2015

The Numbers

Exlikely48Extremely Likely
likely6Likely
neither1Neither Likely or Unlikely
unlikely2Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

July 2015

The Numbers

Exlikely51Extremely Likely
likely5Likely
neither0Neither Likely or Unlikely
unlikely1Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

June 2015

The Numbers

Exlikely46Extremely Likely
likely6Likely
neither0Neither Likely or Unlikely
unlikely2Unlikely
exunlikely1Extremely Unlikely
dontknow0Don't Know

May 2015

The Numbers

Exlikely48Extremely Likely
likely15Likely
neither1Neither Likely or Unlikely
unlikely2Unlikely
exunlikely1Extremely Unlikely
dontknow1Don't Know

April 2015

The Numbers

Exlikely49Extremely Likely
likely6Likely
neither1Neither Likely or Unlikely
unlikely0Unlikely
exunlikely2Extremely Unlikely
dontknow0Don't Know

March 2015

The Numbers

Exlikely75Extremely Likely
likely13Likely
neither0Neither Likely or Unlikely
unlikely2Unlikely
exunlikely4Extremely Unlikely
dontknow0Don't Know

February 2015

The Numbers

Exlikely64Extremely Likely
likely14Likely
neither0Neither Likely or Unlikely
unlikely0Unlikely
exunlikely5Extremely Unlikely
dontknow0Don't Know

January 2015

The Numbers

Exlikely83Extremely Likely
likely16Likely
neither0Neither Likely or Unlikely
unlikely2Unlikely
exunlikely3Extremely Unlikely
dontknow0Don't Know

December 2014

The Numbers

Exlikely62Extremely Likely
likely11Likely
neither3Neither Likely or Unlikely
unlikely3Unlikely
exunlikely3Extremely Unlikely
dontknow0Don't Know



 
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